Cancellations

We understand that sometimes you may need to cancel your order. Please review our cancellation policy below:

Cancellation Policy:

  1. Cancellation Period: You can cancel your order within 24 hours of placing it.

  2. How to Cancel: To cancel your order, please contact us immediately via email at ktelacbe@gmail.com or call us at +91 99527 14262 with your order details.

  3. Refund Process: If your order is eligible for cancellation within the specified time frame, we will initiate a refund to your original payment method. Please allow up to 7-10 business days for the refund to reflect in your account.

  4. Order Modification: Once an order has been processed and dispatched, it cannot be modified. If you wish to make changes to your order, please cancel it within the specified time frame and place a new one.

  5. Exceptions: Certain products may not be eligible for cancellation, especially if they are customized or made-to-order. In such cases, we will clearly mention the cancellation eligibility on the product page.

  6. Contact Us: If you have any questions or concerns regarding cancellations, feel free to reach out to us at any time. Our customer support team is here to assist you.

Contact Information: